Return Policy

90 Day Money-Back Guarantee

Porelittlething offers a 90 day money-back guarantee on select Porelittlething products.  All other Porelittlething products are warranted for 12 months from the date you receive them. Please refer to Warranty in our terms and conditions.

Warranty

Your Porelittlething product is warranted for a period of 12 months from the date you receive it. The warranty does not cover the following and is not limited to; loss, misuse, accident, alteration, servicing, use with unauthorized accessories and any other conditions beyond normal use.  The Porelittlething Warranty covers the device only, The insuance or any other additional charges are the responsibility of the customer. These include but are not limited to: Shipping, and Customs and Duties Tax. 

If you believe you have received a defective product please fill in our product defect form for help and our amazing team will assist you. 

Cancellations & Returns

We offer a 90 day return period. In order to be eligible for a return, you will have to fill out our satisfaction guaranteed form. The item cannot have excessive signs of wear and tear. Must be in good condition in order to qualify for a return. Once you mail the item to us and our team will inspect the product(s) to ensure perfect condition. Please allow us up to 5 business days to process your return once the product has reached our facility. If you do not follow the return policy and you send us a product back this is not in its original condition we will dispose of the product and you will not receive a refund. Please note we cannot make any changes on the order once it is placed. If the item adheres to our exchange guidelines we will issue you the credit. In that unlikely event, please contact our customer services at: yourbff@porelittlething.com